When To Call 911

Call 911 For Life Threatening Medical Problems

Call 911 for:

  • Allergic Reactions
  • Severe Burns
  • Changes in Mental Status
  • Chest Pain
  • Choking
  • Difficulty Breathing or Speaking
  • Drowning
  • Labor/Imminent Childbirth
  • Traumatic Injuries involving the Neck, Head or Face
  • Severe/Excessive Bleeding
  • Compound fractures
  • Falls
  • Severe or Debilitating Pain
  • Poisoning
  • Suicide Risk
  • Unresponsive Person

    Follow These Simple Steps When Calling 911:

  • Speak clearly and slowly and DO NOT HANG UP the phone
  • Provide your location - BE SPECIFIC - this is essential to a quick response
  • Answer all questions
  • Follow directions - you may be asked to provide critical life saving care until help arrives

    Help Us to Help You
  • Make sure there are legible 3" reflective house numbers on both sides of your street side mailbox so we can get to you without delay. Your residence should be similarly labeled on or near the front door. Labeling your address gets us to you faster.
  • Have a family member or neighbor safely secure your pets in another room so they cannot interfere with emergency responders.
  • Station someone at the end of your driveway or outside the front door to flag down the ambulance. At night, turn on the exterior lights.
  • Keep important medical information readily available. Utilize NCEMS's File of Life Program for all members of your household. .