Our Operation

New Canaan Police, Fire, and EMS all work together to provide rapid response and the highest quality care to our patients.

New Canaan EMS has approximately 55 active riding members who are EMTs certified by the state of CT.  Each active member rides a minimum of one 12 hour shift each week and attends monthly continuing medical education sessions.

New Canaan EMS responds to medical emergencies in one of our three fully equipped state of the art ambulances. In addition to the three ambulances, NCEMS’s fleet includes a fly car for paramedic response to medical emergencies, and a utility vehicle used primarily for provision of resources and medical care to NCFD at working fire emergencies in town.

New Canaan EMS operates under the medical direction of Dr. Jeffrey Weintraub, an emergency room physician at Norwalk Hospital. Since 1996, Norwalk Hospital has been providing contractually based paramedic coverage to our town 24 hours a day, 365 days a year. A Norwalk Hospital paramedic is stationed at New Canaan EMS headquarters 24 hours a day every day of the year and responds to more serious medical emergencies in the fly car. A paramedic is a more highly trained pre hospital care provider than an EMT. Paramedics are licensed by the state under Federal guidelines after completing an intensive 1600 hour course in Advanced Life Support medical care and can administer medications and provide other interventions beyond the scope of an EMT’s expertise.

For every 9-1-1 medical emergency in New Canaan, NCPD and the New Canaan EMS ambulance, with a minimum crew of two EMTs, is dispatched.  If the call is of a more serious nature, the paramedic will also be dispatched and will respond in the fly car. NCPD usually arrives first on scene and begins patient care.  All New Canaan police officers are trained in CPR and use of Automated External Defibrillators (AED) and carry oxygen in their medical kits. If the call requires the expertise of New Canaan Fire Department – motor vehicle accidents with hazardous spills or extrication required, for instance – they will be dispatched simultaneously.  Once the EMTs and paramedic arrive on scene, they take over patient care. NCVAC transports patients to Stamford Hospital and Norwalk Hospital and in most cases, destination hospital is determined by the patient and the patient’s family.