Frequently Asked Questions

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  • How do I contact New Canaan EMS if I have a medical emergency?

    Call 9-1-1 and explain the nature of your emergency to the dispatcher who answers your 9-1-1 phone call. Remain calm and stay on the phone – do not hang up!

  • Who responds when I call 911?

    The New Canaan Police are the designated first responders in town. Accordingly, a police officer will be dispatched to every 9-1-1 call. Once the 9-1-1 caller identifies the emergency as medical, New Canaan EMS will also be dispatched. If the emergency involves a fire, environmental hazard or need for extrication, New Canaan Fire will be dispatched as well.

  • How many people volunteer at New Canaan EMS?

    All members of New Canaan EMS are volunteers!  NCEMS has approximately 35 members - we are all certified EMTs who ride 12-15 hours each week responding to emergency medical calls.  Members also run the organization - we purchase and inventory ambulance supplies, schedule vehicle maintenance, pay bills, and coordinate continuing medical education classes and hands on drills. 

  • How much does NCEMS charge for its services?

    New Canaan EMS's emergency response and transport to Stamford or Norwalk Hospital is free of charge.

  • Where does New Canaan EMS get its funding?

    The Town of New Canaan funds approximately 88% of NCEMS's annual operating cost, the bulk of which consists of the contractual cost of providing 24 hour/day paramedic services.  The Town also covers the operating expenses associated with the New Canaan EMS HQ building, our vehicle repair and maintenance,  and the purchase of ambulance supplies.  

    New Canaan EMS's remaining operating costs are funded from the generous donations NCEMS receives from the townspeople of New Canaan each year.  New Canaan EMS  also uses community donations to purchase state of the art patient care equipment as needed.

  • I have no medical training. How can I be an EMT?

    No medical training or knowledge is necessary, just a desire to help members of your community.

  • Do I need to live in New Canaan to be part of New Canaan EMS?

    No! We have volunteers from New Canaan, surrounding Fairfield County towns, New York City, and beyond.

  • I work, and I have a family. Can I be an EMT?

    Yes! We have different shifts available for our volunteers, while meeting the required 48 hours per month. Some prefer days, some like overnights, and others prefer weekends. We also have the "Parent Shift" for those who have children and are interested in volunteering during the school day.

  • Once I become a certified EMT, how do I apply to be a member of New Canaan EMS?

    If you are enrolled in an EMT course and are at least 21 years of age or if you are a licensed EMT under 21 years of age, you may call us at 203-594-3535, or email us at .(JavaScript must be enabled to view this email address).

  • What does my application to join New Canaan EMS require?

    Informational interview with a member of our Corps
    Three character references
    Signed medical form from a physician
    Signed release to run a background check
    Signed HIPAA release form