Annual Letter

June 5, 2020
New Canaan EMS

Dear Neighbors,

Twenty-twenty suggests perfect vision, but one thing we have all observed about 2020, thus far, is that our vision has changed.

As the New Canaan Volunteer Ambulance Corps, we have transitioned our name to New Canaan Emergency Medical Services (NCEMS), and we remain a 100% volunteer EMT service, proud to serve our community and neighbors. SInce 1975, we have been committed to providing the best care to our friends, neighbors, and strangers, alike. In that first year, our volunteer corps of 18, utilizing a single ambulance, responded to 80 calls. Since this time last year, NCEMS has used our state-of-the-art fleet of three Ambulances, Paramedic Fly Car and Urban Terrain Vehicle to respond to over 1600 calls, including medical, trauma, motor vehicle accidents and structure fires, among others.

The Covid 19 pandemic has challenged us all. Thankfully, NCEMS is well prepared to care for our community. We have all learned to "socially distance", wear masks and sing "Happy Birthday"(twice) while washing our hands - all efforts to take care of each other. And sadly, we have lost many members of our community to this pandemic.

During the Coronavirus Pandemic, you will see us wearing additional protective equipment to protect you, the patient, and each of us so that we might continue to serve those in need. We are grateful for the support of the community in this trying time, and we are honored to be able to provide the best possible care for you and your loved ones.

So much has changed in both New Canaan and the world around us, yet certain things remain constant. You can depend on NCEMS to train vigorously throughout the year to maintain the standard of care you deserve, and that we would expect for our own families. You can depend on us to arrive respectful of all in need, ready to offer professional care 24/7. You will continue to see us around our community, at sporting events, and social and town function (when they return).

NCEMS encourages you to consider joining our efforts by taking an Emergency Medical Technician course, learning CPR, and taking care of yourself and each other. We look forward to seeing you around town and welcome you to stay connected with us by visiting our website, or find us on Facebook and Instagram @NewCanaanEMS. Our vision is 2-20, our priorities are clear, and we are here for you. We hope we can count on your continued support.

Thank you,


Barbara Clayton
Phil Sheibley
Lisa MacKenzie
Vice President
Amy Kennedy
First Lieutenant