NCEMS in the time of COVID-19

New Canaan EMS is proud to respond professionally and safely to the changing needs of our neighbors in this challenging time while continuing to provide timely transport for all medical emergencies.

The town's support and generosity has been deeply felt and appreciated.

For information about the novel coronavirus, about testing, and the actions New Canaan is taking during this pandemic, please visit the New Canaan website here.

In order to assure that we maintain the best possible response times and allocate our resources in accordance with current guidance, we ask that anyone with concern that they are experiencing COVID-19 symptoms follow these steps:

1) Call your doctor.

2) If your doctor advises that you need hospital care, and if you are able to drive, please proceed to the hospital emergency department by private vehicle.

3) Call 911 if you are too sick to drive and need urgent medical care.

As always, transport by ambulance does not guarantee a faster track at the emergency department. Each patient, regardless of mode of transport, will be triaged upon arrival.

We are confident that as a community we will continue to rally and get through this complex challenge. New Canaan EMS is especially grateful to everyone who is doing their part to slow the spread of COVID-19.


We are all state certified EMTS
We are all volunteers
On call 24 hours every day
Treated 1487 patients in 2020
Without charge to our patients

File of Life Program

File of Life

A medical emergency can happen at any time. The File of Life is a simple concept that has saved many lives. It can make the difference between life and death. Does the patient have allergies? What is the patient's Medical History? What medications does the patient take?

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Hands On New Canaan

Hands-Only CPR has been proven to double or even triple the chances of survival for victims of sudden cardiac arrest outside of a hospital setting - and YOU can easily be the person to save someone's life! Our Hands On New Canaan Program is proud to be able to offer free Hands-Only CPR training to New Canaan residents, businesses, schools, and community groups.

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Hands On New Canaan

Join Our Team

Become a Member of NCEMS

Our volunteers are available every day of the year to quickly and professionally respond to our community's medical emergencies. Helping our neighbors in their time of crisis is what we do best - and it is an incredibly rewarding experience - just ask us!

Join Our Team Meet Our EMTS